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Clerical Workers

Clerical workers provide administrative support to help an office run smoothly.

Education & Testing

Required

  • High school diploma or equivalent

May Be Required for Specific Jobs

  • Skills test
  • Job-related experience

Knowledge, Skills & Abilities

Necessary Knowledge

  • Operate a computer
  • Use required software applications/equipment
  • Speak¬†English and write with correct spelling, grammar, and punctuation

Desirable Knowledge

  • Speak more than one language

Basic Skills

  • Attend to detail
  • Adapt
  • Maintain student/staff confidentiality
  • Type accurately
  • Keep records

Social Skills

  • Work on a team
  • Show compassion and empathy
  • Work with constant interruptions

Verbal

  • Communicate orally and in writing
  • Listen to and understand what people say

Ideas and Logic

  • Take initiative to solve problems
  • Prioritize work load
  • Work independently, following established guidelines

Physical Requirements

  • Lift 25 – 50 pounds
  • Stoop/crouch
  • Reach/handle
  • See near/far

Desired Characteristics

  • Dependable
  • Self-regulating
  • Stress-tolerant
  • People-focused
  • Willing to learn
  • Honest
  • Cooperative
  • Adaptable/flexible

Similar Jobs

  • Administrative assistant
  • Office secretary
  • Receptionist
  • Accounts payable clerk
  • Office assistant

Pay

  • Range: $16.81 – $18.54 per hour
  • Median salary: $41,394/year

Benefits

Benefits depend on the number of hours worked and the local union-negotiated agreement. They may include the following:

  • Paid holidays
  • Medical, dental, vision insurance
  • State retirement benefits
  • Long-term disability insurance
  • Life insurance
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